Investor Charter

Investment in the stock market carries inherent risks. Trade Daddy does not offer guaranteed profit services or fixed returns services. We do not provide any assurance or guarantee of profits or returns with any of our services. Trading in the stock market may result in partial or complete loss of gains as well as initial capital. Before subscribing to our Research Alerts Services or any other services offered by Trade Daddy, clients should carefully read the Disclaimer, Legal Disclaimer, Terms and Conditions, Refund Policy, and other related policies. We do not accept payment of service fees into any personal or individual bank accounts; all payments must be made to Trade Daddy's current account only. Investing and trading in the stock market involves significant risk. Both profits and losses can be substantial due to leverage. Our research service provides trading ideas with specified targets and stop- loss levels; however, the execution of trades is solely the responsibility of the client. We do not provide any trade execution services. All research alerts should be considered as reference tools only and should not be interpreted as personal investment or trading advice under any circumstances. Trade Daddy does not accept responsibility for any losses that users may incur.
  1. Vision and Mission Statements for Investors

    • Vision

    Invest with knowledge & safety.

    • Mission

    Every investor should be able to invest in the right investment products based on their needs, manage and monitor them to meet their goals, access reports, and enjoy financial wellness.


  2. Details of business transacted by the Research Analyst with respect to the investors.
    • To publish a research report based on the research activities of the RA.
    • To provide an independent unbiased view on securities.
    • To offer unbiased recommendations, disclosing the financial interests in recommended securities.
    • To provide research recommendations, based on analysis of publicly available information and known observations.
    • To conduct audits annually.

  3. Details of services provided to investors (No Indicative Timelines)
    • Onboarding of Clients
    • Disclosure to Clients
      1. To distribute research reports and recommendations to the clients without discrimination.
      2. To maintain confidentiality w.r.t publication of the research report until made available in the public domain.

  4. Details of grievance redressal mechanism and how to access it
    • In case of any grievance/complaint, an investor should approach the concerned research analyst and shall ensure that the grievance is resolved within 30 days. If the investor’s complaint is not redressed satisfactorily, one may lodge a complaint with SEBI on SEBI’s SCORES portal, a centralized web-based complaints redressal system. SEBI takes up the complaints registered via SCORES with the concerned intermediary for timely redressal. SCORES facilitates tracking the status of the complaint.

    • Regarding physical complaints, investors may send their complaints to the Office of Investor Assistance and Education, Securities and Exchange Board of India, SEBI Bhavan. Plot No. C4-A, ‘G’ Block, Bandra-Kurla Complex, Bandra (E), Mumbai – 400 051.


  5. Expectations from the investors (Responsibilities of investors)

Do’s

    1. Always deal with SEBI registered Research Analysts.
    2. Ensure that the Research Analyst has a valid registration certificate.
    3. Check for the SEBI registration number.
    4. Please refer to the list of all SEBI registered Research Analysts which is available on the SEBI website at the following link: https://www.sebi.gov.in/sebiweb/other/OtherAction.do?doRecognisedFpi=yes&intmId=14
    5. Always pay attention to disclosures made in the research reports before investing.
    6. Pay your Research Analyst through banking channels only and maintain duly signed receipts mentioning the details of your payments.
    7. Before buying securities or applying for public offers, check for the research recommendation provided by your Research Analyst.
    8. Ask all relevant questions and clear your doubts with your Research Analyst before acting on the recommendation.
    9. Inform SEBI about Research Analysts offering assured or guaranteed returns.

Don’ts

    1. Do not provide funds for investment to the Research Analyst.
    2. Don’t fall prey to luring advertisements or market rumours.
    3. Do not get attracted to limited period discounts or other incentives, gifts, etc. offered by Research Analyst.
    4. Do not share login credentials and passwords of your trading and demat accounts with the Research Analyst.

Complaint Data to be displayed by RAs

Data for the Month of June 2024

Sr No Received fromPending at the end
of last month
ReceivedResolved Total Pending #Pending complaints
> 3months
Average Resolution time (in days)
1Directly
from
Investors
000000
2SEBI (SCORES )000000
3Other Sources (if any)000000
Grand Total000000

Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.

ATR submission date is considered for calculation of average resolution time

Trend of monthly disposal of complaints

Sr.No.MonthCarried forward from previous monthReceivedResolved*Pending #
1February 20220000
2March 20220000
3April 20220000
4May 20220000
5June 20220000
6July 20220000
7August 20220000
8September 20220000
9October 20220000
10November 20220000
11December 20220000
12January 20230000
13February 20230000
14March 20230000
15April 20230000
16May 20230000
17June 20230000
18July 20230000
19August 20230000
20September 20230000
21October 20230000
22November 20230000
23December 20230000
24January 20240000
25February 20240000
26March 20240000
27April 20240000
28May 20240000
29June 20240000
30July 20240000

*Inclusive of complaints of previous years resolved in the current Month.

#Inclusive of the complaints pending as on the last day of the Month.

Trend of Annual disposal of complaints

Sr No YearCarried forward from previous yearReceivedResolved*Pending #
12021 – 20220000
22022 – 20230000
32023 – 20240000
42024 – 20250000

*Inclusive of complaints of previous years resolved in the current Year.

#Inclusive of the complaints pending as on the last day of the Year.

Data is updated by 5th day of every month